Trust & Safety

We pick the people who walk into your parent's home.

Every subcontractor in the SMSHS network passes a hard standard before they ever knock on a client's door. Here is the full gate.

A man in a denim shirt smiles as he drives a screw into a white shelf frame with a cordless drill in someone's living room.

The non-negotiable standard.

  • First-Aid Responder Certified
  • Standard First Aid Certified
  • AED Certified
  • CPR Certified
  • Background Check Cleared
  • Current General Liability Insurance
  • Current License for Trade
  • 4.8-Star or Higher Verified Reviews
  • Lawyer-Reviewed Contract Signed
  • Indemnity Clause on Every Job
  • Hold Harmless Agreement (Bidirectional)

These are the people who passed it.

Every face here cleared the standard above before their first visit. Tap anyone to see exactly what they do.

Meet the whole team →

Two people in suits shake hands across a conference table laid out with printed charts and a laptop.
  1. 1

    Hold Harmless

    Bidirectional. Protects both the servicer and the family. Required before the first visit.

  2. 2

    Indemnity Clause

    Every subcontractor agreement carries indemnity language drafted by a Michigan attorney.

  3. 3

    Lawyer Review

    Every contract template is reviewed before deployment. No template ships without sign-off.

An older couple hug and laugh together in the middle of a bright, sunlit living room.

Ask any safety question. We have the answer in writing.

Insurance certificates, background-check policies, and contract templates are all available on request before the first visit.

Request the Documents Meet the Team →