Trust & Safety

We pick the people who walk into your parent's home.

Every subcontractor in the SMSHS network passes a hard standard before they ever knock on a client's door. Here is the full gate.

The non-negotiable standard.

  • First-Aid Responder Certified
  • Standard First Aid Certified
  • AED Certified
  • CPR Certified
  • Background Check Cleared
  • Current General Liability Insurance
  • Current License for Trade
  • 4.8-Star or Higher Verified Reviews
  • Lawyer-Reviewed Contract Signed
  • Indemnity Clause on Every Job
  • Hold Harmless Agreement (Bidirectional)
  1. 1

    Hold Harmless

    Bidirectional. Protects both the servicer and the family. Required before the first visit.

  2. 2

    Indemnity Clause

    Every subcontractor agreement carries indemnity language drafted by a Michigan attorney.

  3. 3

    Lawyer Review

    Every contract template is reviewed before deployment. No template ships without sign-off.

Ask any safety question. We have the answer in writing.

Insurance certificates, background-check policies, and contract templates are all available on request before the first visit.

Request the Documents Meet the Team →